Returns

• Can I return an item?

  We have a two weeks return policy, which means you have 14 days after receiving your item to request a return and get a full refund for the returned item(s). To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original...

• Can I exchange an item?

  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

• When will I receive my refund?

  We will notify you once we’ve received your return, and let you know when the refund is approved. Then, you’ll be automatically refunded the full amount excl. shipping (if paid) on your original payment method. Please remember it can take some time for your bank or credit card company to process ...

• How are faulty items handled?

  We’re sorry to hear this! We are happy to sort out any issues with faulty items straight away. Please contact us using the options below, alongside: Your order number The faulty item’s name Description and imagery of the fault We will usually replace faulty items free of charge, and arrange coll...